9 out of 10 US stores, including Amazon, do not deliver goods directly to Azerbaijan. Even if the store offers international shipping, it is very expensive, and you will need to pay the full shipping cost of every order from America. Kolibri Express solves all these problems by providing you with a personal address in the US for free, you can order purchases for it, store it for up to 30 days, and then receive it in Azerbaijan, paying for international delivery at times less!
Approximate shipping costs can be calculated using a calculator on the site, by entering the weight of the goods. The cost of things does not affect the price of delivery.
Stores and postal services often record the approximate weight of the goods, and when entering the Kolibri warehouse, the parcel is weighed on an electronic balance, and the weight is indicated accurately.
We bring to your attention that according to the legislation of the Republic of Azerbaijan (guided by clause 2.1.4 of the Decision of the Cabinet of Ministers No. 305), individuals have the right to import into the country, once every 30 days, a cargo with a physical value equivalent to not more than 1000 US dollars. If the physical cost of the goods exceeds the equivalent of $ 1000, the customs duty is paid according to the legislation.
The limit of $ 1000 includes the cost of the goods and the price of delivery.
Please be careful when ordering!
After it is fully packed in the store, the parcel is sent to the domestic couriers. Courier service, in turn, assigns a transit number. Track number allows you to track the status of the parcel, starting from the courier service warehouse to the destination. For each parcel individually assigned a unique track number that does not repeat. You can track the status of the parcel before you arrive at the delivery company's. warehouse, via the internal courier service web page.
With online purchase, the "shipping adress" string must be filled in according to the sample on the Hummingbird account.
If the name, surname, and identification number are incorrectly entered, the parcel is stored in foreign warehouses, is not delivered to Azerbaijan and the delivery time is extended until the owner of the parcel is identified.
In such cases, the company is not responsible for the delay in ordering.
After completing the purchase in the online store, the parcel will be delivered to the address specified by the buyer within a certain time. For this purpose, the parcel is sent to the local postal service.
Before delivery of the parcel to the warehouse, Kolibri does not have information about the buyer's cargo and the company does not bear any responsibility until the parcel is delivered to the warehouse. After the delivery of the parcel to the warehouse, this fact is registered on the customer's personal account and the subsequent flight is delivered to Azerbaijan.
Each parcel delivered to the airport of Azerbaijan is subject to customs clearance.
To prevent delays, the buyer entering his personal account Hummingbird, must declare his order in advance. Information about the parcel must be entered before the parcel is delivered to foreign warehouses. Declaration of cargo is possible only after the seller sends the parcel to the courier and assigns the cargo to the tracking number.
In that case, you can contact our support team. We advise you to write to us from the email address on which your account is registered. When contacting us, it is very important to indicate your identification number, as well as the parcel number, if the question relates to a particular item. Please note that you can get answers to common questions in the chat room. For any questions regarding specific parcels, it is better to contact us by e-mail.